Energy brokers are getting a bad name. That’s what 55% of energy buyers believe, according to a recent ELN survey. The study also showed that more than a fifth of energy buyers said they wouldn’t recommend their energy broker, which seems to correlate with the result that 40% of those questioned choose not to use brokers at all.
The mistrust faced by the finance sector appears to have made its presence felt in the energy industry, as a senior Kent County Council figure was recently jailed for fraud.
Ross Knowles, the Head of Energy Procurement at KCC negotiated an extra management fee with British Gas owner Centrica of 0.04 pence per kilowatt hour to be added to the electric energy supplied. KCC thought the money was going toward what Centrica were charging, Kent Police said.