Customer Relationship Manager

We have an excellent opportunity to join us as a technical Customer Relationship Manager.  This is a brand new role created to deliver a seamless account management service across the business, taking advantage of all cross and up-selling opportunities across a range of products and services including AMR, ESOS, Procurement, Energy Alarms and Energy Management.  Ideally you will come from a sales or account management background at either a supplier or broker, with the gravitas to network and build relationships.  You will be recruiting and leading a small team so you should be a confident and effective people manager, able to lead and develop a team to achieve success.

Job Responsibilities:

• To build and maintain excellent customer relations
• To meet quarterly with all clients
• Identify opportunities for selling additional services including AMR, ESOS, Energy Alarms, Procurement and Energy Management
• Work closely with internal stakeholders to ensure a smooth delivery of contracts and projects.
• Manage a small team delivering bill validation reporting

Experience Required:

• Account management experience
• The ability to network and build relationships both externally and internally.
• The ability to manage meetings, strong negotiation, planning and presentation skills.
• A confident and effective people manager able to lead and develop the team to achieve success
• A high level broad product knowledge of some of the following – AMR, ESOS, Procurement, Energy Alarms and Energy Management
• Innovative thinking, decisiveness, initiative

Salary £40 – 60k plus benefits

Send your covering letter and CV to [email protected]