Severn Trent and United Utilities have created Water Plus, a new business with a refreshing approach to business water retailing; combining the very best of both companies in a distinctly different business.
We have employed some extraordinary people. Our customer service advisers have been chosen for their personality and attitude and have been trained in the business of water. We’ve also kept our water experts from United Utilities and Severn Trent, with their knowledge of the industry. We’re here to make it easy for our customers. We understand you’re as individual as your business and we respond to that by offering a personalised service.
You may never need to contact us but if you do we’ll make it easy, providing the channels you want to use and delivering a great service on all of them. We’ll keep working hard behind the scenes, from our process planners to our digital team finding new ways to offer great service with a personal touch.