auto rollover
Energy supplier npower has binned energy contracts which automatically renew for small businesses. From November its existing customers on fixed contracts won’t be rolled over onto a new tariff. The firm also announced new price plans today which it claims marks “a completely new way” of contracting for energy supply. Phil Scholes, SME Sales & […]
A consumer group has renewed calls for a mandatory code of conduct to deal with the issue of rogue energy brokers. Hannah Mummery, Principal Policy Advocate for Small Business at Consumer Futures said they had a role to play: “Brokers are essential to help small suppliers in the non-domestic sector and small businesses engage.” Speaking […]
Suppliers have battled it out over the summer to sound the most reasonable on the issue of automatically rolling businesses onto new energy tariffs when their contracts end. Ofgem is looking at whether to ban the hitherto industry-wide practice – so what’s the solution? ELN reporter Vicky Ellis asks three suppliers what their views are […]
ScottishPower has become the last of the Big Six energy suppliers to act on auto-rollover contracts for small businesses. The energy company has announced it will stop offering auto-rollover contracts to new small business customers from April next year and to existing customers later in 2014. The firm is also reducing the period for back […]
With businesses being locked into energy contracts as a result of automatic rollovers, usually having to face higher bills, should Ofgem ban them altogther? ELN Reporter Priyanka Shrestha looks at how small firms have been affected and what the energy regulator and suppliers should be doing to help.
EDF Energy has launched a new automatic rollover contract with no exit fees for small business customers. The power supplier said small businesses that do not contact the company at the end of their contract will now have their prices frozen for a year but will have the freedom to leave anytime without paying a […]
British Gas has announced it will no longer sell products to business customers that automatically commit them to further fixed-term energy contracts. Existing customers who reach the end of their contract before June next year will be able to move to a non-rollover contract whilst products without auto-rollovers will be launched in September for new […]