‘Worst storm for power supplies in 15 years’ plunges thousands into darkness

Nearly 193,000 homes remained without power as of Sunday afternoon

Gas shortage scenarios ‘examined’ to keep homes and hospitals warm this winter

The government and energy bosses are reportedly looking at contingency plans in a bid to find solutions to potential gas shortages

Picture of a tap with a pound coin.
Ofwat: Customer compensation should go up if taps run dry

The regulator aims to make the compensation arrangements ‘fairer, faster and more hassle free’

‘Beast from the East’ claimed 2,000 lives

Deaths among vulnerable and elderly people sharply increased over the cold snap

How much compensation should customers receive if taps run dry?

Domestic customers are currently entitled to £20 if they are without water for a day and an extra £10 for each 24 hours on top

Ofwat launches review after Beast from the East disrupts water supplies

The regulator will examine if water companies planned ahead sufficiently in the run up to the recent severe weather conditions