The head of npower said Britain is “well on its way to having a Big Seven rather than a Big Six” in the energy industry after selling its subsidiaries to a smaller supplier. Telecom Plus, a supplier of energy and telephony services trading as Utility Warehouse, will take over contracts from npower to supply gas […]

Two thirds of customers would actively discourage friends from visiting energy websites as UK suppliers are providing a poor online customer experience. That’s according to Global Reviews, which measured how easy it is to buy an energy tariff online from Scottish Power, SSE, EDF Energy, British Gas, First Utility, E.ON and npower. It claims the […]