Centralised Switching Service
Companies are required to complete switching within five working days
Ofgem is moving ahead with a programme that allows people to switch energy suppliers by the end of the next working day. It is introducing a package of reforms called ‘RP2a’, which will require the Data Communications Company (DCC) to procure a new Centralised Switching Service (CSS) that will facilitate “reliable and fast switching” across […]
Proposals to deliver next-day energy supplier switching as a new industry standard have been launched. Ofgem also aims to improve reliability of the switching process through better management and oversight of industry data. It is consulting on plans to introduce a new flexible Centralised Switching Service (CSS) for gas and electricity switches, which can respond […]