Confusion over Co-op charges: woman asked to fork out for mystery bill

Daily Mail journalist Laura Shannon says she received the threat of legal action over a disputed bill

Co-op Energy increases prices by 5%

Co-operative Energy is increasing gas and electricity prices by 5%. It will come into effect from 1st April for around 96,000 dual fuel customers, adding £58 to their bills. It is the energy company’s second price rise in six months – a 3% increase was announced in October 2016. That hikes the total average dual […]

Co-operative Energy announces new CEO

Co-operative Energy has appointed a new CEO. The rapidly expanding supplier want David Bird to help strengthen its management capabilities as its customer base swells upwards of 400,000 households. Mr Bird will move from E.ON, where he’s the Managing Director of the company’s UK Residential and Metering arm. Since starting his career at M&S, he has gained wide business experience in a number of different industries including National […]

Co-operative Energy to take on GB Energy customers

UK supplier Co-operative Energy is to supply power and gas to all 160,000 customers of GB Energy. It follows GB Energy‘s announcement to cease trading. According to energy regulator Ofgem, the decision follows a “competitive process we’ve run to get the best deal possible” for customers. Co-operative Energy said it will offer GB Energy Supply’s customers the same […]

Co-operative Energy to pay £1.8m for ‘unacceptable levels of service’

Co-operative Energy has agreed to pay £1.8 million to its customers for failing on service. Part of the amount – £1.6 million – has already been paid while the remainder is due to be compensated to some customers. The money the supplier is unable to return to consumers will go to charity StepChange, which will […]

Co-op Energy offers ‘cheapest self-serve’ tariff

A new “self-serve” energy tariff that is expected to help bring down costs for customers has been launched by Co-operative Energy. The power supplier claims the ‘Fair and Square’ tariff will be the cheapest in the UK based on the national average, costing consumers £989 every year. Customers will however be required to take their […]

Choose where your energy comes from

A new initiative allowing customers to choose how and where Co-operative Energy buys its power from has been launched. The ‘User Chooser’ scheme offers customers the exact mix of the different types of energy sources and the precise generators that the power provider buys energy from. That means customers can decide to have electricity bought […]

Co-op Energy launches new fixed tariff until summer 2015

Co-operative Energy has launched a new 19-month fixed tariff for new and existing customers with no exit penalties. The energy firm decided to set a new fixed deal for consumers following the popularity of its March 2015 fixed tariff launched a few weeks ago, which was only available for 10,000 customers. The new energy deal […]

Poll: Consumers want Big Six stranglehold broken

Consumers want the Government to break the stranglehold of the Big Six on Britain’s energy market, a new poll has found. More than eight in ten (82%) want government to intervene to create more competition and let smaller suppliers in on the game, according to a survey commissioned by Co-operative Energy, one such small supplier. […]

Co-op’s new fixed energy tariff ‘cheapest’ on the market

Co-operative Energy has announced two new fixed price tariffs, with one claimed to be the cheapest on the market. It launched a one-year fixed tariff until March 2015 and another two-year fixed tariff until the end of the same month in 2016, with no exit penalties for both. The first tariff will be the cheapest […]