Energy Ombudsman reviews broker scheme’s first year
The Energy Ombudsman has reported on the first year of the energy broker dispute resolution…
The Energy Ombudsman has reported on the first year of the energy broker dispute resolution…
Which? research reveals customer dissatisfaction with energy providers due to short opening…
Water companies can be fined up to 10% of their turnover for poor customer service, as new…
The government has launched a consultation on expanding support from the Energy Ombudsman to…
Octopus will initiate the migration process for 1.3 million customers
At its collapse, Extra Energy Supply Ltd, under Ofgem investigation for regulatory breaches,…
The water regulator has finalised financial penalties and payments for all water companies,…
The water regulator has urged water companies to demonstrate their commitment to better service…
Starting in December, Ofgem requires energy suppliers to proactively assist vulnerable…
Ofwat is consulting on potential modifications to water companies' licences to introduce…
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