Birlasoft and Energy Live News have produced a series of blogs and articles focused on using cutting edge technological solutions to overcome key challenges in the Energy and Utility industries.

In some people’s view, the energy sector has been left behind in a digital world. However, there are some companies out there looking to bring the industry into the 21st century, providing API services to help business monitor their energy uses. Below, we discuss how.

In the light of the changes caused by the COVID-19 pandemic, it’s never too soon to talk to your electricity supplier – especially if you’re on a flexible contract.

That’s the verdict from Community Energy England, which says community-owned initiatives could generate 5,270MW by this time

Consumer body Which? made 432 calls to 36 energy suppliers at different times of the week to test how long it took before a customer could speak with a member of staff

A new report suggests the public want to understand more about where their money goes and how it is spent

A new report highlights a general lack of consumer awareness, with 45% of people still being unsure about which domestic appliances use the most power

That’s according to Citizens Advice, which says licencing regulations for new market entrants are too relaxed

Issues related to changing supplier have overtaken customer service as the second largest source of unresolved energy complaints

The firm ranked first for customer service in the UK when bench-marked against the UK Customer Service Index