The water regulator has ordered water companies in England and Wales to refund customers due to widespread underperformance

The regulator found that SES Water, Yorkshire and Southern show lower levels of financial resilience

Thames Water has to pay nearly £16.7 million and Southern Water £4.9 million for poor customer satisfaction

Some water customers’ bills could reduce during the last five years of the decade as part of the draft determinations published by Ofwat today. The water regulator has revealed the prices Northumbrian Water and Dŵr Cymru can charge their customers for water and sewerage services as part of the 2014 price review, which lays out […]