Octopus Energy reacts to Ofgem’s new business energy regulations

Ofgem’s latest mandate requires transparent display of broker fees in energy contracts, a move praised by Octopus Energy

Nearly 1,500 compensated for forced prepayment meters

Ofgem has reported that 1,500 people have been compensated so far for forced prepayment meter installations, with energy suppliers planning payments for another 1,000 customers after reviewing 150,000 installations

Ofgem’s new energy price cap hits in five days

The upcoming price cap level, starting on 1st April, indicates a 16% decrease in domestic energy prices

Ofgem warns energy suppliers: Slash switching times or face fines

Ofgem mandates energy suppliers to reduce switching times to five days or face penalties, with customers entitled to £30 compensation for delays

Nearly 20k respond to Ofgem’s standing charges consultation

The energy regulator aims to address customer concerns about fixed daily fees and explore potential changes to the system

‘Ofgem’s electricity costs outpace most government bodies’

New research reveals that the energy regulator paid significantly higher electricity prices than most government bodies last year

Ofgem launches investigation into energy supplier over data concerns

Ofgem has initiated an investigation into Tomato Energy, citing concerns regarding incomplete and delayed data provision under the Energy Price Guarantee

Ofgem fines energy supplier £1.7m for overcharging business customers

The energy regulator has fined Hudson Energy Supply UK for ten breaches of licence conditions, citing serious overcharging of business customers and failure to supervise outsourced operations

Ofgem underscores locational pricing’s consumer benefits

The energy regulator has highlighted the advantages of adopting locational wholesale pricing, focusing on potential cost savings and improved coordination in the energy market

New Ofgem boss addresses staff morale and turnover concerns

Mark McAllister, Ofgem’s incoming Chair, has voiced concerns about low staff morale and high turnover