Ofgem’s new guidance on fair treatment for business customers

The energy regulator has issued guidance to non-domestic energy suppliers to ensure fair treatment for businesses, focusing on deemed rate contracts

Anticipated energy bill hike looms for UK households in 2024

UK households face the prospect of higher energy bills next year, with electricity prices set to remain substantially above pre-crisis levels, according to a new report

Ofgem introduces new rules for energy suppliers

Starting in December, Ofgem requires energy suppliers to proactively assist vulnerable customers with their payments

Energy suppliers hold £8.1bn of customers’ money

Energy firms held £8.1 billion of customers’ overpaid bills at the beginning of 2023, according to Ofgem’s findings

UK aims to reduce red tape for business solar panels

Energy Security and Net Zero Secretary Claire Coutinho announced plans to simplify regulations and reduce bureaucratic hurdles for businesses looking to install solar panels on rooftops

SSE launches £15m fund to aid businesses with rising energy bills

Eligible recipients include those on fixed-term contracts from August to December 2022, registered charitable businesses and domestic-like premises on non-domestic contracts

Fresh call for action as energy bills soar

A dire warning has been issued to the government, stating that the situation is in a perilous state unless it promptly addresses the looming fuel poverty crisis

Ofgem requests information on RTS meter replacement plans

The energy regulator has requested information from energy suppliers on their plans to replace Radio Teleswitch meters as part of the ongoing transition to smart meters

Call for £400 energy rebate to support struggling households

The government has been urged to reintroduce a £400 energy bill rebate to help UK households cope with rising energy costs and the increased cost of living

UK energy debt crisis: Over £1bn owed on prepayment meters

Prepayment meter debt crisis has tripled since 2019, according to a report