overcharge
Its report suggests ‘misjudgements’ by Ofgem and Ofwat on key decisions meant customers have been paying ‘far too much’ for the pipes that connect energy and water to their homes
An NHS Trust in Lanarkshire was overcharged £35,089 on its energy bill. The Trust discovered the huge mistake after switching energy supplier. The large sum had mounted up on a series of bills and was only noticed after reviewing final meter readings and meter readings from the new supplier. Electricity can make up more than […]