Northern Irish energy firms agree to help struggling homes

Suppliers will halve what can be taken away from a customer’s purchase of electricity or gas to cut debts

Pre-payment customers ‘overpaying nearly £390m a year on energy bills’

That’s the suggestion from new research published by comparethemarket.com, which reveals 4.1 million customers are each paying on average £94 more a year for their energy than they would pay on a standard credit meter

Prepayment plans are ‘financial prison sentence for millions of households’

Auto-switching service Switchcraft claims these deals can lock billpayers into an ‘energy-poverty trap’

Pre-pay meters ‘cost £226 more a year’

Energy customers on pre-payment meters have been paying an average of £226 a year more than they would have done on the cheapest direct debit tariff. That’s according to charity Citizens Advice. They added the gap between the cheapest and most expensive tariffs widened by up to a third in six months. Co-Operative Energy, which […]

Labour says ‘self-disconnections leave thousands in the cold'

Labour yesterday attacked the Big Six for disconnecting tens of thousands of customers “by the back door”. Representatives of the suppliers however claimed they did not disconnect customers over the winter months while appearing before the Energy and Climate Change Select Committee back in November. But Labour said the release of written responses of the […]