prepayment meters
Ofgem has reported that 1,500 people have been compensated so far for forced prepayment meter installations, with energy suppliers planning payments for another 1,000 customers after reviewing 150,000 installations
Utilita Energy’s Chief Executive Officer urges for a ban on 1970s prepayment meters, citing their detrimental impact on millions of vulnerable households despite a decade of warnings
E.ON and Tru Energy have been authorized by Ofgem to resume involuntary prepayment meter installations
The energy regulator has warned energy suppliers about slow smart meter rollout for prepayment customers and those using Radio Teleswitch technology
The proposed one-off price cap adjustment of £16 aims to ensure “fair recovery” of costs, allowing suppliers to support customers facing payment difficulties
British Gas will allocate an additional £20 million to grant credit of up to £250 for prepayment customers dealing with energy cost challenges
The Chief of Ofgem is set to face tough questions from MPs as the House of Commons Energy Security and Net Zero Committee examines preparations for the upcoming winter
Prepayment meter debt crisis has tripled since 2019, according to a report
Oxford academics recommend fuel poor households to switch back to the October 2020 tariff, before price increases, instead of the current Ofgem cap
The change is expected to save households approximately £21 annually