sewer flooding
The water regulator has ordered water companies in England and Wales to refund customers due to widespread underperformance
They will have to hand back the money for failing to reach targets on water treatment works compliance, pollution incidents and internal sewer flooding across 2021-22
The devices will monitor the water level within the combined sewer gullies using a pressure sensor which sends an alert remotely when an increase in level is identified
Thames Water has agreed to pay a package worth £86 million to customers after it mis-reported sewer flooding data. Regulator Ofwat said the water firm over-represented the number of properties at high risk of sewer flooding in 2010 with no supporting evidence, leading to “poorly targeted and inefficient spending of customers’ money”. Under the terms […]