Ofwat: Water suppliers must repay £114m to customers

The water regulator has ordered water companies in England and Wales to refund customers due to widespread underperformance

Ofwat orders Thames Water and Southern Water to return £80m to customers

They will have to hand back the money for failing to reach targets on water treatment works compliance, pollution incidents and internal sewer flooding across 2021-22

Yorkshire Water installs alarms across properties to reduce sewer flooding

The devices will monitor the water level within the combined sewer gullies using a pressure sensor which sends an alert remotely when an increase in level is identified

Thames Water to pay £86m for mis-reporting data

Thames Water has agreed to pay a package worth £86 million to customers after it mis-reported sewer flooding data. Regulator Ofwat said the water firm over-represented the number of properties at high risk of sewer flooding in 2010 with no supporting evidence, leading to “poorly targeted and inefficient spending of customers’ money”. Under the terms […]