The failing supplier, run by Nottingham City Council, has made around 230 staff redundant

Ofgem says all customers will continue to receive an energy supply and their outstanding credit balances will be protected

The new challenger says it ‘intends to reinvent what it means to be an energy supplier’

The news comes as part of the announcement of a business-wide restructure at the energy giant, designed to create a “simpler, leaner” business focused on customer delivery

Overall, switching is up by 10% in 2020 compared to the year before

That’s according to new research from Uswitch, which notes as winter ends, 46% of households are due a refund from their energy provider

The challenger firm says reductions will vary due to differences in the cost of distributing gas regionally across the UK

Energy regulator Ofgem has selected the challenger firm to cater for consumers signed up to the failed supplier

The gas and electricity supplier, which had around 9,000 domestic customers and a small number of non-domestic customers, is ceasing to trade

The firm, which has more than 1.6 million customers in the UK, says the changes are driven by falling wholesale gas prices and higher electricity network and policy costs respectively