water retail
If you missed this session by Water Plus at ELCC 2022, catch up with it here!
Bills for homes with water butts or permeable driveways could be lowered under new plans
The proposals are expected to simplify price caps applied to small businesses
The regulator was concerned the water firm “unfairly” removed or limited access to water usage data
Billing complaints are the most frequent among business customers, according to a new survey
That’s the suggestion from Josh Gill, CEO at Everflow Group who spoke to ELN about how the pandemic is affecting the water market
New standards aimed at protecting businesses, charities and public sector organisations when the retail water market opens up next year have been unveiled. Ofwat’s Customers Protection Code of Practice sets out minimum standards that all retailers will need to comply with when dealing with customers. It comes as 1.2 million business customers in England will […]