Watchdog welcomes Ofgem pricing overhaul

Energy watchdog Consumer Focus welcomed Ofgem’s plans to put the big six utility suppliers “on a very short leash”. Chief executive Mike O’Connor said: “We welcome this explicit statement that […]

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By Kelvin Ross

Energy watchdog Consumer Focus welcomed Ofgem’s plans to put the big six utility suppliers “on a very short leash”.

Chief executive Mike O’Connor said: “We welcome this explicit statement that the energy market is fundamentally failing consumers and that comprehensive and determined action is necessary to set it on the straight and narrow.”

He added that if energy firms “cannot show the will and capacity to change, we would expect Ofgem to refer aspects of the markets to the Competition Commission”.

“Consumers have less confidence in energy companies than in any other sector – they feel that prices aren’t fair, that tariffs are too complex and that the market doesn’t treat them well.”