EDF bans doorstep selling

EDF has become the third energy supplier to bring a halt to its doorstep selling. The move follows criticism of the sales tactic from both campaigners and government in the […]

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By Vicky Ellis

EDF has become the third energy supplier to bring a halt to its doorstep selling. The move follows criticism of the sales tactic from both campaigners and government in the wake of court action brought against energy firm SSE for misleading customers with doorstep sellers. SSE and British Gas have already halted the practice.

Jim Poole, Director of Residential Customers at EDF Energy said: “We understand that the majority of customers do not want to be sold energy on their doorstep via unsolicited calls, so we have suspended this activity while we review the channel.”

Customer campaign group Consumer Focus responded to the news by renewing its warning to homeowners about buying energy at their door.

Audrey Gallacher, Director of Energy at Consumer Focus said: ‘We would urge all consumers to think twice before they buy on the doorstep, shop around for the best deal, and take time to think things over before making a final decision.”

The consumer champion’s research shows that only 4% of people are positive about energy doorstep sales, which suggests that the remaining Big Six providers are unlikely to have much success if they continue with the practice.