ScottishPower’s network business is launching a campaign to increase awareness about what people should do during a power cut.
A recent survey found almost half (46%) of consumers believe they are unprepared for a power outage, claims the supplier.
Only 40% of ScottishPower Energy Networks (SPEN) customers said they would contact the network firm should a fault occur while 38% would incorrectly call the company they pay their bills to. Nearly one in 10 however said they would do nothing but wait for the problem to sort itself.
The campaign comes after the recent power outages across the UK as a result of heavy rain and strong winds.
Frank Mitchell, CEO of SPEN said: “Although our electricity network operates at a very high standard, power cuts can occur at any time for a variety of reasons, many outside the network operator’s control. This can include severe weather interruptions to theft of substation metals and vandalism. Given the storms that we’ve seen in December, we would like to help more of our customers have the information they need to be prepared for any loss of power.”
SPEN is the electricity distributor (DNO) for Central & Southern Scotland and Merseyside, Cheshire, North Wales and North Shropshire.