At the action-packed ceremony in central London, which attracted more than 450 people, Managing Director Michael Harkus collected the trophy to the sound of cheers from his team and the rest of the audience.
He said: “To be good at customer service takes a very long time, constant effort and it’s with huge pride that we actually accept this award because every single day the staff put in an enormous amount of effort to make sure that our clients are looked after the very best way we can.”