Energy price freeze for First Utility customers

First Utility has pledged not to increase gas and electricity prices for its customers this winter. The price freeze, including standing charges and unit rates, will guarantee a price lockdown for all its existing variable tariff customers until March next year – the cheapest at £1,150 per year. The energy supplier is urging the Big […]

British Gas pledges to keep energy prices steady

The owner of energy supplier British Gas saw a huge boost in profits this year as consumers turned up their heating during the prolonged winter, increasing consumption by almost a fifth compared to last year. Centrica, which raised gas and electricity prices in December by 6%, said it would use the profits to prevent any […]

Five million homes owe £637m to energy suppliers

The number of people who owe money to their energy supplier has risen by more than one million in a year, with around one in five households now in debt, a new study suggests. UK consumers owe a total of £637 million now, 6% more than last year. The research by also reveals more […]

DECC’s energy policies will result in both winners and losers

The Government’s energy policies will result in both winners and losers as they will only benefit householders that take advantage of efficiency schemes like the Green Deal. The comment from follows DECC’s latest publication of the impact of energy and climate change policies on household bills. The analysis claims household energy bills will on […]

Quarter of households billed incorrectly by energy firms

Consumers have named energy suppliers as one of the biggest culprits for getting bills wrong, with a quarter of households billed incorrectly in the last two years. That’s according to a new survey by energy comparison site, which claims it is the seventh year the energy industry has been ranked below banks, council tax […]

npower’s profits rise £390m following price hikes

Energy supplier npower has announced a rise in profits last year just months after massive hikes in energy prices. The company saw a 25% increase in profits in 2012 at £390 million – up from £313 million the previous year. The news comes after the supplier increased its winter gas prices by 8.8% and electricity […]

60% of UK consumers distrust energy suppliers

Six in ten UK consumers distrust their energy suppliers because they don’t give good value for money and due to lack of openness and transparency. New research by price comparison site showed the number of people distrusting energy companies have risen, with 45% trusting suppliers less than a few years ago. Poor communication is […]

Household water bills to rise by 3.5%

Householders in England and Wales will be hit by an average of 3.5% rise in their water bills from April this year. This means the average bill will be £388 in 2013/14, which regulator Ofwat said takes into account a rate of inflation of 3%. The changes will come into effect of 1 April 2013 […]

Only 19% of consumers know about the Green Deal

The Government’s Green Deal is in danger of becoming Britain’s “best kept secret” as only 19% of consumers – less than two in ten – have heard of the efficiency scheme. New research from price comparison site suggests although more than half of consumers see cost as the biggest barrier to making their homes […]

Energy market must work ‘properly and quickly’

The UK energy market needs to be working properly and as quickly as possible to ensure customers see the benefits of lower prices. That’s the view of a price comparison site uSwitch which has welcomed the Energy and Climate Change Committee’s report yesterday into  Big Six practices. The Committee called for the ‘Big Six’ to […]