Ofwat: Water suppliers must repay £114m to customers

The water regulator has ordered water companies in England and Wales to refund customers due to widespread underperformance

Water
Competition watchdog clears Pennon’s £425m takeover of Bristol Water

The deal was initially struck in June 2021, however an investigation was launched by the Competition and Markets Authority in December last year

Pennon buys Bristol Water in £814m deal

Bristol Water supplies drinking water to an estimated 1.2 million customers

Bristol Water workers on strike due to ‘pay freeze’

The company has offered a 1.5% pay rise

Bristol Water must cut bills by 16%

Bristol Water must reduce its average household water bills by 16% by 2020. It was previously told by regulator Ofwat to cut its bills by 19% but the water company challenged the order and it was referred to the Competition and Markets Authority (CMA). Bristol Water argued Ofwat’s determination would not leave it with sufficient […]

Bristol Water told to cut bills by regulator

Bristol Water has been told it must reduce bills for householders after it rejected an earlier ruling by the regulator. Ofwat had previously told the water firm to cut bills by 19% for the 2015-2020 period as part of its price controls. Bristol Water however argued that would not leave sufficient funds to run the […]

Ofwat urges water suppliers to cut costs

Ofwat is urging three water companies to lower some of their wholesale prices as they exceed the watchdog’s recommended pricing model. The regulator has written to Bristol Water, Thames Water and United Utilities to advise them to reconsider the prices they plan to charge customers for certain services. Its concerns are focused on the future […]