New compliance scheme aims to raise standards in DSR market

Flex Assure seeks to ensure greater transparency and give businesses confidence in the services being offered to them

Could fully driverless cars hit UK roads this year?

New advanced trials could remove the need for a dedicated driver to be present

Guest Blog: npower’s Wayne Mitchell on the Launch of Consultant Panel

Tapping into the TPIs It may sound obvious, but if you want to know how you’re doing, ask the people you’re doing it for. For us, that means talking to our customers and also providing ways to hear their views and ask for their feedback to specific topics. This month, we launch a new online […]

Guest Blog: npower’s Chris Billing – TPI Code of Conduct

Chris Billing is Head of Indirect Sales, responsible for overseeing the relationship that npower’s Industrial and Commercial team has with energy consultants and brokers. Here he talks about the forthcoming Ofgem Code of Practice for TPIs. Promoting good conduct among energy consultants and brokers By this time next year, Ofgem plans to be ready to […]

Blog: How do you define an energy TPI?

If I was shipwrecked and only left with one book, it would be a dictionary. The Oxford English, to be precise. Hangover from my lit degree, yes – but why? For a start, I blimmin’ love new words. And it would be so frustrating to never know what that word floating in the back of […]

Rob Church from Ofgem on the TPI Code of Conduct

Rob Church, Associate Partner, Retail Markets Division at Ofgem talks about the watchdog’s proposals to regulate the TPI sector.

Ofgem responds to TPI code questions

Rob Church, Associate Partner for Smart Metering and Smarter Markets at Ofgem writes about getting fairer treatment for businesses. Last summer marked the start of a step up in protection for businesses in the energy market. All suppliers now have enforceable standards of conduct to meet meaning they must treat small firms fairly, or risk […]

We won’t be “toothless tiger” on TPI rules says Ofgem partner

Ofgem won’t be a “toothless tiger” if it brings in a code of conduct for energy brokers and third party intermediaries, Associate Partner Rob Church asserted this week. He made the remark to an audience of brokers and TPIs at one of The Energy Live Consultancy Roadshows this week. Asked by a consultant who was […]

Editorial – Ofgem listens on road trip to clarity

When I was younger, err much younger, I always wanted to be in a band going on a crazy tour. My guitar playing alas was poor, my singing in need of an auto-tune, however I had that dream. I wanted to experience the thrill of a different audience every night, the joy of the road […]

Editorial – Ofgem to now talk at our TPI roadshows

As you couldn’t have failed to notice, our Code of Conduct Crusade is firmly underway. It’s certainly got a bit of debate going and if you saw my last editorial you’ll know the UIA have got involved too. I welcome this, we may not share a lot in common but I believe the UIA has […]