Ofgem asks trade group to check on suppliers’ bill accuracy

The regulator of the UK’s energy market has asked trade body Energy UK to check up on the accuracy of the Big Six suppliers’ bills. Ofgem this week wrote to David Porter, the acting chief executive of Energy UK which operates a Code of Practice for Accurate Bills. In the open letter seen by ELN, […]

“Confusion” over TPI regulation grows

Brewing unease over who checks up on energy consultants and brokers has taken on a new twist with the launching of a petition to demand the watchdog Ofgem step in and take action. Worries were first stoked when E.ON proposed launching its own code of practice for TPIs or third party intermediaries last month. TPIs […]

More concerns over supplier’s energy standards

Concerns over E.ON’s proposals for energy sales standards have been growing this week as the director of an energy comparison site said any code of practice should apply to suppliers as well as brokers. James Constant from Business Juice made the comment in an open letter to E.ON, Ofgem and Consumer Focus in which he […]

Concerns over E.ON’s new energy sales standards

Energy supplier E.ON is getting involved in a business that is of “no concern” to them as a supplier, according to a trade association. The comment was made as the power provider announced its ‘Third Party Intermediary (TPI) Code of Practice’, which is a set of industry standards for energy sales in the UK. TPIs […]

E.ON announces new standards for energy sales

Energy provider E.ON has announced new industry standards for energy sales, which it claims will help consumers get the best service from their suppliers. The power company said its Third Party Intermediary (TPI) Code of Practice will protect small UK businesses by facilitating the contract between them and the suppliers and helping them get the […]