consumer protection
An investigation by Ofgem into Community Energy Scheme UK Ltd and Community Energy Scheme Stoke Ltd has resulted in proposed actions to address concerns about consumer protection compliance
Dr Coscelli, who joined the competition watchdog as an executive director when it was created in 2013, has held the position of chief executive since July 2016
Citizens Advice, Energy UK and the Association of Decentralised Energy have teamed up to protect consumers in the domestic demand side response market, which incentivises people to change the way they use energy based on price signals
Ofgem is launching a consultation into smart meters to target concerns over consumer protection. The government wants smart meters in all homes in five years’ time, but Ofgem is acting now because some companies, including British Gas, plan to begin rolling out the meters by the end of next year. Ofgem said today that while […]