More than 1m customers ‘overcharged’ by 18 energy suppliers

Failures to protect customers’ tariff prices after energy switching led to an accumulative £7.2 million extra cost

Two-thirds of UK’s branded food packaging ‘is not fully recyclable’

An analysis of 89 popular branded groceries also showed four-in-ten products had no labelling to show if they could be recycled

More than 200,000 households ‘set to fall into fuel poverty as economy tumbles’

That’s the suggestion from the End Fuel Poverty Coalition, which warns a second wave of the virus arriving during colder weather could be ‘catastrophic for individuals and health services’

‘Coronavirus has raised new issues for consumers but it has also magnified existing concerns’

That’s the suggestion from Matthew Vickers, CEO and Chief Ombudsman at the Energy Ombudsman, who spoke to ELN’s News Editor Jonny Bairstow about how the pandemic had affected the nature of complaints the organisation was receiving

Oil market turmoil – good or bad news for consumers?

The coronavirus crisis has affected all aspects of economic life but its impact on the oil and gas markets has been especially dramatic.

Fossil fuel products ‘should come with warning labels’

The smoking-style warnings should be used on petrol stations, energy bills and air tickets, experts say

Bulk of Brits ‘to turn off heating for summer by April’

A new survey finds 51% admit they would be turning the heating off to save money, while just 9% said they will be turning off heating for its environmental benefits

First-ever ‘low plastic zone’ launches in London

Three-quarters of businesses in the Cowcross Street area of Islington have permanently reduced the amount of single-use plastic they use and offer to customers

More than seven million energy consumers on vulnerable register

The Energy Networks Association has launched a campaign called ‘Be Winter Ready’ to encourage consumers to prepare for the outages severe weather in the winter may bring

UK ‘needlessly generated 117m tonnes of energy-related emissions in 2018’

The firm suggests this indicates ‘ambivalence towards energy waste permeates every facet of UK life’