Government targets firms exploiting customer loyalty – will energy suppliers face direct CMA fines?

Under the proposals, the Competition and Markets Authority will receive new powers to decide if consumer law has been broken by companies

Big Six ‘overcharge loyal customers £7.3bn’

The Big Six energy suppliers have overcharged their most loyal customers by as much as £7.3 billion. That’s according to renewable energy company Bulb, which suggests each family that stuck with the same provider for the last five years overpaid by an average of £853 each. The firms, which include British Gas, SSE, Eon, npower, […]