Dodgy face to face energy sales tackled by Aussies

Sales agents who breach the rules when “face to face” selling are the focus of updated guidelines approved by Australian regulators. The Australian Competition and Consumer Commission acted after concerns an existing code doesn’t make suppliers accountable for the behaviour of their sales employees. ACCC Deputy Chair Delia Rickard said: “The scheme assists in educating […]

Energy companies must compensate consumers

Energy companies found to have mis-sold electricity and gas deals to consumers should pay compensation to consumers, according to MPs. In a report by the Energy and Climate Change Committee, ‘Ofgem’s Retail Market Review’, MPs have shown concern that consumers have been taken advantage of by aggressive door-to-door sales people. Tim Yeo MP, Chairman of […]