Older people smarten up to new energy tech

A third of people older than 60 years are either interested in buying a smart device to connect energy systems in their home or already own one. That’s according to a new survey from Centrica, which suggests demand for Internet of Things (IoT) technologies among pensioners and the elderly is being driven by the desire […]

Elderly energy customers ‘suffering in silence’

Almost a million elderly customers are “suffering in silence” about the poor service they receive from their energy suppliers. That’s according to new findings from Ombudsman Services and Age UK. The main reason those aged 65 and above complain is because they either “don’t like making a fuss” (32%) or “worry they will feel intimidated” […]

40% of people ‘can’t help elderly switch energy suppliers’

More than 40% of people are unsure on how to help an elderly person switch energy suppliers. That’s according to a new report by market research group Ipsos MORI. It adds almost two thirds (65%) of these people believe their elderly friend or relative cannot switch because they don’t know how to use the internet. Almost half (45%) don’t […]

MP: Cut wealthy pensioners’ winter fuel payment

Wealthy pensioners should have their winter fuel payment cut and redistributed to the elderly who can’t afford to fully heat their homes. The demand comes from Paul Burstow, the former Care Services Minister for the first two years of the Coalition, who wants to end the “unfair lottery” of care for older people. He believes […]

Pensioner? EDF wants to give you cheaper bills

EDF Energy has announced a new scheme which it claims could give nearly 150,000 elderly customers lower energy bills. The launch of the ‘Customer Commitments’ scheme today claims to deliver “Fair Value, Better Service and Simplicity” for customers. The energy company says customers the government identifies as “most in need” will automatically get its cheapest […]