Ofgem has called on electricity distribution networks to provide forecasts and projections for their performance under three new metrics as part of their role as distribution system operators

Ofgem has published “tough” new measures for electricity distribution networks (DNOs) which it claims will help improve services for consumers. The energy watchdog said the proposals, known as RIIO-ED1 (Revenue = Incentives + Innovation + Outputs-Electricity Distribution), has been designed to encourage companies to “deliver improvements in customer satisfaction, reliability, stakeholder engagement and sustainable services […]