‘Nearly half of Gypsy, Traveller communities missed government energy bill support’

Nearly 43% of Gypsy and Traveller households didn’t receive any government support during the energy crisis, according to research

Ofgem’s customer service shake-up: Who pays?

Ofgem’s new proposals require energy suppliers to provide enhanced customer service, including free helplines and extended operating hours – however, consumers are not willing to pay extra

UK fixed energy tariffs: Watt’s the real deal?

Analysis reveals that households opting for fixed energy tariffs are unlikely to see significant savings in their energy bills over the next year

West Midlands households losing out on £8m in unclaimed energy bill support

Nearly 125,000 vouchers have yet to be redeemed by households with prepayment meters

Electrifying Sundays: British Gas offers 50% discount on electricity in new trial

The energy supplier has invited 150,000 customers to save big on electricity bills during the Sunday power trial

‘Low income households face £200+ energy bill shortfall’

Low income households in the UK are set to face an average shortfall of £209 on their energy bills this financial year due to the ending of additional government support schemes

Energy Bill Relief Scheme for businesses ends today

The government is introducing the Energy Bills Discount Scheme for eligible non-domestic customers

Small firms facing ‘financial doom’ as Energy Bill Relief Scheme set to end

The end of the scheme may cause a significant increase in energy bills for businesses who fixed their prices last year, new research shows

Scots urged to redeem energy vouchers as expiry dates loom

October vouchers are due to expire, a charity has warned

Nearly 30% of British Gas customers ‘still missing out on energy vouchers’

Almost a fifth of SSE and ScottishPower customers said they hadn’t got their October or November voucher, according to a survey