ScottishPower compensates customers for billing error

The energy supplier has agreed to compensate customers after mistakenly billing a number of direct debit customers at higher rates, resulting in an average overcharge of £149 per customer over an eight-year period

ESO unveils queue reform for faster grid connections

ESO has revealed plans to streamline connection processes, aiming to halve the queue size and expedite viable projects’ connection dates, potentially in effect by January 2025

Octopus and Caffè Nero brew up rewards

Caffè Nero and Octopus Energy have teamed up to offer customers weekly rewards through their ‘Octoplus’ scheme

National Gas appoints first Chief Operating Officer

Matt Steele has joined National Gas as the company’s first Chief Operating Officer, bringing extensive experience in energy, rail and infrastructure sectors

EDF launches first heat pump tariff below price cap

EDF has introduced the heat pump tracker tariff, promising savings of at least £164 against the standard variable tariff, with additional benefits for off-peak usage

UK proposes new measures for cheaper energy deals

Proposed measures seek to empower consumers to access more affordable energy deals while ensuring grid stability, potentially saving up to £50 billion

ScottishPower fined £1.5m for overcharging customers

ScottishPower Energy Retail has agreed to a £1.5 million redress package for overcharging 1,699 direct debit customers between 2015 and 2023

Hinkley connection completes T-pylon wiring

National Grid has completed the installation of overhead conductors on all 116 T-pylons for the Hinkley Connection Project

Renewable energy giant launches from London headquarters

JERA, Japan’s biggest power company, has launched JERA Nex in London to focus on renewable energy, with plans to develop 20GW of capacity by 2035

Record demand for batteries in first quarter

Global battery demand reached an all-time high in the first quarter of 2024, totalling nearly 230GWh across all sectors, according to a report