Job swap at British Gas – temp boss is Ian Peters

The head of energy firm British Gas’s residential arm will take over as temporary boss of British Gas when Managing Director Chris Weston steps down in December. Ian Peters will hold the managing director post on an “interim basis while a permanent replacement is sought”, parent company Centrica said today. It’s one of a handful […]

British Gas cancels cancellation fees – sort of

British Gas is cancelling early cancellation fees for its domestic customers who want to switch to another of the supplier’s tariffs. The firm is ditching the charge for anyone who wants to change to another of its fixed or variable tariffs. It recently set up a ‘Tariff Check’, a free six-monthly MOT telling customers if […]

Are you on the cheapest British Gas energy tariff?

Is your British Gas energy tariff the cheapest one? If you’re not sure, then you may benefit from the supplier’s new service, which will tell its customers just that every six months. Under the new ‘Tariff Check’ personalised service, the energy supplier will check its customers’ energy usage for the previous 12 months and let […]

British Gas simplifies bills and tariffs

British Gas has this week brought out a “radical” new bill design and a new tariff which it says will simplify charges for its domestic customers. It comes as part of a government shake-up of the retail energy market, called the Retail Market Review, designed to make the sector better for customers. The new tariff […]

British Gas stop cold-calling

British Gas has announced that it will end its cold-calling sales practices for an initial three-month period. The company follows SSE’s example set in July. Ian Peters, Managing Director, Energy at British Gas, said: “Doorstep selling, in its current form, is no longer a sustainable way to engage or build a relationship with customers. We […]