Installers waiting on customers to show heat pump interest

A new report shows that without a shift in the market, installers remain reluctant to offer the low carbon solution

Crackdown on solar panel ‘cowboys’

A consumer website is launching a crackdown on ‘cowboy’ solar panel installers who use intimidating tactics to sell panels at the wrong tariff level. Renewable energy website YouGen says it began the campaign after receiving a growing number of complaints from concerned consumers. It warns “unscrupulous” installers are trying to cash in on the confusion […]

npower stands against smart meter ‘stealth sellers’

Energy firm npower has pledged that its smart meter installers will not push sales while fitting the devices in customer homes. The provider is the first Big Six member to make the pledge to Which?. The consumer watchdog is concerned that energy suppliers will take advantage of the smart meter roll out, dictated by the […]