Power cut in your area? Ring 105

People in the UK can dial 105 to report a power cut from April next year. It is expected to make it easier for customers to contact their local electricity distribution company for any safety concerns. Regulator Ofcom approved the application by the Energy Networks Association (ENA). Vodafone UK has been appointed the telecommunications service provider for […]

Ofcom investigate npower for cold calling

Communications regulator Ofcom may fine npower and Homeserve £2m for breaking rules on persistent cold-calling. Ofcom say they have “reasonable grounds for believing that between 1 February 2011 and 21 March 2011, npower persistently misused an electronic communications network or services by virtue of its use of an automated calling system.” npower defended their actions […]