Octopus Energy appointed to take on customers of Effortless Energy

Gas and power supplier Effortless Energy announced it is ceasing trading earlier this week

Ofgem fines SSE £2m over disclosure breach

The gas and electricity regulator says the company has delayed publishing information which could have had a ‘significant effect’ on wholesale electricity prices

National Grid boss warns Britain risks power blackouts because of network decay

National Grid’s CEO fears parts of the UK are at greater risk because of the cancellation of projects and the lack of investment in energy networks

Effortless Energy goes out of business

Ofgem says all customers will continue to receive an energy supply and their outstanding credit balances will be protected

British Gas paid £1.48m to prepayment customers for ‘mishandled changes’

British Gas will make payments of £1.73 million in total for ‘failing to inform’ its customers for a change in a top up provider for prepayment customers

OVO Energy to pay out £1.2m for smart meter failure

SSE Energy Services failed to meet its smart meter installation target for 2019, before its acquisition by OVO Energy

Ofgem to review National Grid ESO’s £718m balancing costs during lockdown

The energy regulator says the cost of managing the grid during the period from March to July was 39% higher than expected

Bulb pays customers £1.76m for switching, overcharging and Priority Services Register issues

The ‘compliance case’ affected a total of 61,000 consumers in the last three years and the company has offered a package of redress, refunds and goodwill payments to those affected

Ofgem announces review into interconnector policy

It is inviting comments from stakeholders until 9th September 2020

Ofgem consults on managing network charge bad debt arising from COVID-19

The Network Charge Deferral scheme is expected to help minimise disruption to customers and other market participants by assisting suppliers and shippers who face cash-flow issues