Minister urges energy suppliers to improve smart meter performance

Lord Callanan has urged Ofgem to hold underperforming energy suppliers accountable for failing to ensure consumers can access smart meter benefits

Nearly £542k payout for customers wrongfully forced into prepayment meters

Ofgem’s review reveals more than £500k in compensation for customers who had unauthorised prepayment meters installed between January 2022 and January 2023

Electricity standing charges soar

The End Fuel Poverty Coalition claims that energy companies have made billions in profits since the start of the energy crisis

Energy customers get cash for slow switches

Energy customers are now eligible for £30 compensation if their supplier fails to process a switch request within five working days

New price cap to drive energy bills to two-year low

The latest price cap set by Ofgem, is expected to result in the lowest energy bills seen in two years, with typical household bills forecasted to decrease by £238

Consumers urged to check energy meters this weekend

Ahead of the upcoming adjustment to the energy price cap, consumers are advised to check their energy meters to ensure accurate billing

Octopus takes over Shell Energy customers

Octopus Energy has transferred all 1.3 million Shell customers onto its platform in two months

Massive UK subsea link greenlit

Ofgem has granted provisional approval for the construction of Eastern Green Link 2, an over-500km subsea connection between Scotland and Yorkshire, set to be the longest ever built in Britain

Ofgem greenlights £3.4bn for Scotland-Yorkshire electricity superhighway

A proposed 500 kilometre electricity superhighway between Scotland and Yorkshire has received provisional £3.4 billion funding, aiming to power up to two million homes

Ofgem’s new energy price cap hits in five days

The upcoming price cap level, starting on 1st April, indicates a 16% decrease in domestic energy prices