Outfox the Market
Citizens Advice has revealed customer service ratings for energy providers, with no company scoring higher than 3.65 out of 5 stars
Energy suppliers have been advised to ready for increased energy switching volumes as the market stabilises this year
The domestic energy supplier, has agreed to pay £1.8 million fine for repeatedly failing to provide adequate financial data to Ofgem
The energy regulator’s proposed order includes a ban on non-essential payments until compliance is achieved
The regulator’s latest review has found that 99.6% of direct debit energy payments are set correctly
The regulator has said it has identified “moderate to severe weaknesses” in Ecotricity, Good Energy, Green Energy UK, Utilita, TruEnergy and UK Energy Incubator Hub
A total of 20 energy suppliers have “overstated” their renewable supply in 2019/20, according to the energy regulator
The energy supplier could end up having its licence revoked if it fails to comply
Outfox the Market said it will come into effect on 1st November