Energy supplier RWE npower’s profits for the first half of 2013 are down 3% compared to last year. Their half-year results released yesterday show its retail business made £176 million, a drop on 2012’s performance for the same period. The firm which provides electricity and gas to 6.5 million residential and business customers put the […]

Power supplier npower has pledged to cut the number of energy tariffs it offers for sale to four by October this year. It revealed a total redesign of its energy bill today in a bid to “cut out the clutter” for consumers and improve customer service. The move follows an 18-month long research carried out […]

Energy supplier npower is the latest Big Six firm to announce it will stop offering default auto-rollover contracts to new business customers from April next year. The move, it said, is part of its wider approach to offer small businesses more choice in how they manage their energy costs, with existing customers also benefitting from […]

Household energy bills will rise by £240 a year by the end of this decade, largely due to the cost of the Government’s green policies. Energy supplier npower has warned average gas and electricity bills are expected to rise from the current £1,247 figure to £1,487 by 2020, without taking into account inflation increases – […]

You may find it hard to believe given the intense scrutiny energy firms get from the press – but when I and the chief executives of seven other leading European energy companies sent a letter to EU leaders on 21 May calling for a revitalised energy policy, there was little media frenzy. Yet our letter […]

Energy supplier npower is the latest company to be awarded a ‘green’ standard for its efforts in reducing carbon emissions. Launched in June 2008, the Carbon Trust Standard, which verifies the carbon footprint and emission reductions of organisations, was awarded to npower for measuring, managing and reducing its greenhouse gas emissions. Npower claims it also […]

Energy supplier npower has announced a rise in profits last year just months after massive hikes in energy prices. The company saw a 25% increase in profits in 2012 at £390 million – up from £313 million the previous year. The news comes after the supplier increased its winter gas prices by 8.8% and electricity […]

The new boss of npower explains why consultants matter to him and why our awards can help improve standards. If you would like to know more about The Energy Live Consultancy Awards, please click here.  

The new head of energy firm npower has pledged his firm would rocket up the customer satisfaction table from last to first place. The supplier’s performance with customers appeared to wobble recently when it was voted the bottom of a league table ranking the UK’s energy providers by consumer group Which?. Now Paul Massara (pictured),  […]

Volker Beckers is quitting as npower boss from January. He will remain with the company in an advisory capacity but will be replaced as CEO by Paul Massara, currently npower’s Chief Commercial Officer. The announcement means the German departs npower after almost three years in charge. Making the announcement Rolf Martin Schmitz, RWE Chief Operating […]