More than 32,400 people required help with energy debts during the first four months of 2023

The Danish company said Gazprom Export has halted the supply of gas after the Russian firm demanded payment in roubles, despite being under no obligation to do so under the contract

The company has offered a 1.5% pay rise

The Utility Regulator found the company breached 26 licence conditions, which included handling customer complaints and bills

The leak originated from the Riverton Water Treatment Works

The Big Six supplier received £4.07m more in payments from the annual levelisation fund than what it was entitled to

It will be the first payment for reducing around 4.8m tons of carbon emissions under a climate initiative that started in 2010

The government’s much lauded Renewable Heat Incentive scheme (RHI) has been adopted by fewer than 20,000 businesses. The RHI financially rewards both domestic and non-domestic consumers for using renewable energy to heat their homes by paying them a regular tariff. The payments aim to offset the cost of installing and running a renewable heating system. […]

Around 13,000 households across England and Wales have no access to electricity as a result of strong winds and flooding. Some have been without power since Monday while others since last night due to severe weather. Engineers are however working hard to restore electricity, with almost 25,000 homes reconnected overnight, the Energy Networks Association (ENA) […]

npower has issued an apology and agreed to pay £1 million to schemes helping vulnerable ‘fuel poor’ customers in response to what a senior partner at Ofgem described as “a serious deterioration in service levels over the last year”. It also pledged that customers would not be left out of pocket by problems with its […]