PayPoint agrees to pay £12.5m after Ofgem’s investigation

The payments provider committed to removing exclusivity clauses from its contracts with energy suppliers

Ofgem consults on PayPoint’s commitments offered in energy prepayment market

The regulator had launched an investigation in August 2017 to examine whether PayPoint had abused a dominant position by using exclusivity clauses in its contracts with energy suppliers and retailers

Saturday saw energy prepay stations blackout across country

PayPoint terminals stopped working over the weekend, leaving customers of the service without gas and electricity