A previous trial identified 30 ‘pre-faulting’ circuits, which saved an estimated £60,000 in equipment damage and reduced the amount of time customers were without electricity during repairs

The National Grid has doubled its annual emergency gas shortage drill from two to four days

The government has reassured that households and businesses will be able to get the electricity and gas supply they need this winter

Energy experts tell ELN what people can expect from Friday’s announcement of the new price cap

UK’s network infrastructure is designed for extreme temperatures, according to the Energy Networks Association

The regulator has said some companies did not respond quickly enough to deal with the impact the storm had on customers

The government has published a plan requiring companies to review their severe weather processes

An Ofgem investigation concluded that the company failed to support some of its customers during power cuts

Homes impacted by Storm Eunice will be eligible to receive £50 after 24 hours without electricity

Five DNOs had a significant spike in the volume of calls while Storm Arwen was hitting the UK, Ofgem said