Ofgem launches consultation on standing charge changes in energy bills
The energy regulator is consulting on proposed adjustments to standing charges in energy bills,…
Tag: prepayment customers
Octopus opposes price cap increase for bad debt, citing moral hazard
In response to an Ofgem consultation, Octopus has rejected the idea of a supplier levy or…
Government scraps unfair charge on prepayment customers
The change is expected to save households approximately £21 annually
Fuel poverty advisor slams Ofgem’s actions on forced prepayment meters
The Committee on Fuel Poverty has proposed a winter ban on forced PPM installations
Prepayment moratorium ‘adds £30m monthly debt’
Energy UK has stressed the importance of debt recovery mechanisms that safeguard consumers and…
Electricity prices charged unequally: Ofgem proposes changes to energy charges
Ofgem is seeking ways to make energy charges more equitable for prepayment and standard credit…
Ofgem boss: “Energy crisis is entering a different phase”
According to Jonathan Brearley, the reduction in energy prices is expected to be reflected in…
Prepay energy customers missing out on £22m in unused vouchers
Nearly 341,000 vouchers are yet to be cashed before their expiry date, according to a report
Ofgem: New code of practice strengthens protections for PPM customers
The newly updated Code of Practice requires suppliers to make at least ten attempts to contact…
British Gas slashes prepayment prices
Britain's largest energy supplier will be cutting prices for prepayment customers from 1st…
