Ofgem proposes £13 allowance in PPM price cap for energy suppliers

The measure is part of Ofgem’s new plan to protect PPM customers and help energy suppliers recover bad debts

Fuel poverty advisor slams Ofgem’s actions on forced prepayment meters

The Committee on Fuel Poverty has proposed a winter ban on forced PPM installations

Prepayment moratorium ‘adds £30m monthly debt’

Energy UK has stressed the importance of debt recovery mechanisms that safeguard consumers and maintain the sector’s viability

Claim Your Energy Voucher Day: Last chance for £130m support

Households have been urged to use Energy Bill Support Vouchers by 30th June in order to access remaining £130 million

Public calls for ban on forced prepayment meters

Almost three-quarters of the public back changes to the Energy Bill, according to a new survey

West Midlands households losing out on £8m in unclaimed energy bill support

Nearly 125,000 vouchers have yet to be redeemed by households with prepayment meters

Energy suppliers may raise bills by £30 to pay off debt

Energy customers face a potential £30 yearly charge to support those struggling with bill payments

Ofgem: New phone line for prepay energy complaints

Citizens Advice and Ofgem have established a phone line for energy customers with prepayment meters to share their experiences

British Gas slashes prepayment prices

Britain’s largest energy supplier will be cutting prices for prepayment customers from 1st April

There were no grounds on which we could question a PPM warrant, says former magistrate

Magistrates were treating warrant applications in bulk, MPs have been told