‘Big Six’ offer advice during Big Energy Saving Week

The ‘Big Six’ energy suppliers are urging consumers to speak to them on how to save money by insulating homes and checking they are on the best deal. British Gas, EDF Energy, E.ON, npower, SSE and Scottish Power will be speaking to their customers across the country during the ‘Big Energy Saving Week’. Run by […]

Energy UK refutes allegations by Which?

A trade body for the gas and electricity sector has refuted allegations that power suppliers are “unaffected” by the competitive pressure of energy price and customer service. Energy UK hit back at the claims made by Which? today in an open letter to the Prime Minister, which has called the Government to launch an independent […]

Energy prices are ‘bigger threat’ than unemployment

UK consumers believe rising energy prices are the “biggest threat” to their finances and standard of living. That’s according to YouGov’s new ‘Household Economic Activity Tracker’ (HEAT), which found people are more concerned about energy bills going up than they are about unemployment, inflation and taxes. On a scale of 1 to 10, where 1 […]

Scottish Power next to raise energy prices

Scottish Power is the latest energy supplier to increase its domestic gas and electricity prices by 7%. The new price, which will come into effect on 3rd December, follows British Gas and npower’s announcement of a hike in energy prices last week. SSE’s new price announced earlier this year has also kicked in today. Scottish […]

UK suppliers fail customers online

Two thirds of customers would actively discourage friends from visiting energy websites as UK suppliers are providing a poor online customer experience. That’s according to Global Reviews, which measured how easy it is to buy an energy tariff online from Scottish Power, SSE, EDF Energy, British Gas, First Utility, E.ON and npower. It claims the […]

Neil Clitheroe Bio

Neil Clitheroe CEO, Retail & Generation, ScottishPower Neil Clitheroe is the CEO of Retail & Generation for ScottishPower, responsible for all retail delivery to over 5 million customers in the UK and for managing a thermal plant portfolio of over 5000 MW.  In this role, he is responsible for day-to-day thermal generation, investing in new […]

SSE fined £1.25m over doorstep sales

SSE has received a fine of £1.25 million at Guildford Crown Court after being found guilty on two counts relating to the use of doorstep sales aids in 2009. The figure is thought to be the largest ever fine from a court case brought by Trading Standards. Stephen Forbes, Director of Sales, Marketing and Energy […]

Scotland’s First Minister launches energy degree

Scotland’s First Minister Alex Salmond launched an international degree for the energy sector today. The Masters in Business Administration degree will be run jointly by Scottish Power, its parent company Iberdrola, the University of Strathclyde and Madrid’s Comillas Pontifical University ICAI. Employees of ScottishPower and Iberdola will have the opportunity to study the technical and […]

Reporter’s Blog

Joining the Green Deal – ticket to the Oscars or a trip on the Titanic? Backing a new, flagship government scheme is a bit like going to a party without knowing who else is on the guest list. Pick the right one and you could end up at the Oscars, being photographed with Colin Firth […]

E.ON under investigation for ‘misselling’

Big Six supplier E.ON is under investigation over its energy sales practice. The regulator Ofgem said the investigation was being launched following information which has come to their attention regarding E.ON’s marketing activities. The investigation will examine whether E.ON is complying with standard licence condition 25, which regulates face-to-face and telephone sales activities. E.ON said […]