Thames Water and Southern Water stand out as poor performers in relation to written complaints, according to a new report

Brighton and Hove City Council has called for urgent action on sewage from Southern Water

Households have been urged to cut their water consumption in the wake of hosepipe bans

The hosepipe ban in Hampshire and the Isle of Wight aims to protect the habitats of rivers in these regions

The Environment Agency claims the level of serious incidents and low ratings has never been so bad

Mr Gosden, who spent 12 years at Thames Water in a variety of senior executive positions, will take on the new role from 1st July 2022

The regulator found that SES Water, Yorkshire and Southern show lower levels of financial resilience

Thames Water and Southern Water will have to return £53m and £46m respectively to their customers

Thames Water has to pay nearly £16.7 million and Southern Water £4.9 million for poor customer satisfaction

The capital will enable the water company to significantly upgrade its network, with £2bn to be invested over the next four years