Octopus ranks best supplier in annual survey

ScottishPower was the worst-ranked firm in an annual assessment of supplier practices

SSE Energy allegedly breaks into home and changes locks to install pre-paid meter

A couple has allegedly been locked out of their own home for four hours due to a customer transfer error

SSE customers ‘see £42,000 smart meter readings for a day’s worth of energy’

SSE Energy Services said the issue affected the display only, not the actual meter readings