stakeholder
It is aiming to deliver key actions from the government’s ‘Smart Systems and Flexibility Plan’, involving stakeholders more in the shaping process
Ofgem has published “tough” new measures for electricity distribution networks (DNOs) which it claims will help improve services for consumers. The energy watchdog said the proposals, known as RIIO-ED1 (Revenue = Incentives + Innovation + Outputs-Electricity Distribution), has been designed to encourage companies to “deliver improvements in customer satisfaction, reliability, stakeholder engagement and sustainable services […]